AI and Automated Assistance Disclosure

1. Our position

We use current technology throughout our business, including automation and artificial intelligence tools, where they improve accuracy, speed, or service. Technology does not replace responsibility, and it does not replace a person when a person is what a matter requires.

2. Where automation may be used

• Drafting and reviewing routine written material.
• Organizing records, correspondence, and internal workflows.
• Diagnostic assistance in technical support work.
• Analysis that supports, but does not make, business decisions.

3. Human accountability

Decisions affecting a client account, a service outcome, or a legal or financial matter are made by people at Diversified Company. If you want a human review of anything that affects your account, ask, and you will get one.